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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts
Authors
- Various authors
Book rating
More about the book
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation
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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts, Various authors
- Language
- Released
- 2009
- Binding
- (Paperback)
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- Title
- The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts
- Language
- English
- Authors
- Various authors
- Publisher
- Simon & Schuster
- Released
- 2009
- Format
- Paperback
- Pages
- 256
- ISBN10
- 1416595481
- ISBN13
- 9781416595489
- Series
- Rating
- 3.85 out of 5
- Description
- An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation