Sold out
Parameters
- 200 pages
- 7 hours of reading
More about the book
This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.
Book purchase
Service Support, Various authors
- Language
- Released
- 2002
- product-detail.submit-box.info.binding
- (Paperback)
We’ll email you as soon as we track it down.
Payment methods
We’re missing your review here.
- Title
- Service Support
- Language
- English
- Authors
- Various authors
- Publisher
- TSO
- Released
- 2002
- Format
- Paperback
- Pages
- 200
- ISBN10
- 0113300158
- ISBN13
- 9780113300150
- Series
- Tags
- Non-Fiction, Business, Business & Management, Technology & Engineering, Technology, Marketing & Sales
- Rating
- 4.15 out of 5
- Description
- This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.