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Foundations of Service Level Management, Rick Sturm, Mary Jander, Wayne Morris
- Language
- Released
- 2000
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- Title
- Foundations of Service Level Management
- Language
- English
- Authors
- Rick Sturm, Mary Jander, Wayne Morris
- Publisher
- Sams Publishing
- Released
- 2000
- Format
- Paperback
- ISBN10
- 0672317435
- ISBN13
- 9780672317439
- Category
- Marketing and PR