Managing Your Documentation Projects

More about the book

This practical and authoritative guide is the first comprehensive resource dedicated to managing every phase of publication projects. It offers proven strategies and techniques for producing high-quality, user-friendly documentation while reducing costs and time-to-market. Dr. JoAnn T. Hackos, a leading consultant in documentation design and project management, shares insights from over 15 years of experience with major corporations like IBM and Hewlett-Packard. Readers will find clear guidelines for managing projects from planning and development through production, distribution, and evaluation. The book includes numerous templates, checklists, summaries, and forms, along with real-life case studies drawn from the author's extensive work in top companies. The techniques presented are applicable across various fields of documentation. This guide serves as a comprehensive resource for new managers and a practical tool for seasoned professionals. It is also invaluable for technical writers, editors, graphic designers, consultants, and anyone tasked with producing high-quality technical documentation on time and within budget. Dr. Hackos is the President of Comtech Services, Inc., and JoAnn Hackos & Associates, Inc., and has held leadership roles in professional organizations, frequently speaking on quality, usability, customer needs, and project management.