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Creating Culture Change. The Key to Successful Total Quality Management

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  • 262 pages
  • 10 hours of reading

More about the book

The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.

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Creating Culture Change. The Key to Successful Total Quality Management, Philip E. Atkinson

Language
Released
1990
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(Hardcover)
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Title
Creating Culture Change. The Key to Successful Total Quality Management
Language
English
Publisher
IFS
Released
1990
Format
Hardcover
Pages
262
ISBN10
1854230719
ISBN13
9781854230713
Series
Description
The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.