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Details a new business system for finding and retaining customers, based on the idea that good service is the lynchpin of success in a volatile market. It shows companies how to become customer-focused without incurring major costs.
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Customer Driven, Linda Silverman Goldzimer, Gregory L. Beckmann
- Language
- Released
- 1990
- product-detail.submit-box.info.binding
- (Hardcover)
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