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This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.
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Be My Guest: English for the Hotel Industry (Teacher's Book), Francis O'Hara
- Language
- Released
- 2002
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- (Paperback)
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- Title
- Be My Guest: English for the Hotel Industry (Teacher's Book)
- Language
- English
- Authors
- Francis O'Hara
- Publisher
- Cambridge University Press
- Released
- 2002
- Format
- Paperback
- Pages
- 64
- ISBN10
- 0521776880
- ISBN13
- 9780521776882
- Series
- Rating
- 5 out of 5
- Description
- This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.