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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers, Reza Soudagar, Vinay Iyer, Volker Hildebrand
- Language
- Released
- 2011
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- Title
- The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
- Language
- English
- Authors
- Reza Soudagar, Vinay Iyer, Volker Hildebrand
- Publisher
- McGraw Hill Professional
- Released
- 2011
- ISBN10
- 0071786961
- ISBN13
- 9780071786966
- Series