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Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.
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The Influencing Pocketbook, Richard Storey
- Language
- Released
- 2000
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- The Influencing Pocketbook
- Language
- English
- Authors
- Richard Storey
- Publisher
- Pocketbooks
- Released
- 2000
- Format
- Paperback
- Pages
- 112
- ISBN10
- 1870471792
- ISBN13
- 9781870471794
- Series
- Rating
- 3.7 out of 5
- Description
- Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.