Parameters
More about the book
You need loyal customers, not just satisfied ones. Here's how to manage your customer experience and reap the rewards.
Book purchase
Managing the Customer Experience, Shaun Smith
- Language
- Released
- 2002
- product-detail.submit-box.info.binding
- (Hardcover)
We’ll email you as soon as we track it down.
Payment methods
We’re missing your review here.