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"This book is about everyday excuses we hear for not giving excellent customer service and how to shoot those excuses down"--Page 1.
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Excuses, Excuses, Excuses..., Darryl S. Doane, Rose D. Sloat
- Language
- Released
- 2001
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- Excuses, Excuses, Excuses...
- Language
- English
- Authors
- Darryl S. Doane, Rose D. Sloat
- Publisher
- Human Resource Development
- Released
- 2001
- Format
- Paperback
- ISBN10
- 0874256143
- ISBN13
- 9780874256147
- Series
- Rating
- 3.5 out of 5
- Description
- "This book is about everyday excuses we hear for not giving excellent customer service and how to shoot those excuses down"--Page 1.