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The quality revolution is a decade old. This first, in-depth study of the companies that have attempted large-scale improvement efforts reveals what works and what doesn't with regards to Total Quality Management. Companies profiled include Hewlett-Packard, Ford Motor Company, IBM, and Florida Power and Light. Line drawings.
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Quality Wars, Main Jeremy
- Language
- Released
- 1994
- product-detail.submit-box.info.binding
- (Hardcover)
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- Title
- Quality Wars
- Subtitle
- The Triumphs and Defeats of American Business
- Language
- English
- Authors
- Main Jeremy
- Publisher
- Free Press
- Released
- 1994
- Format
- Hardcover
- ISBN10
- 0029166845
- ISBN13
- 9780029166840
- Series
- Rating
- 4.5 out of 5
- Description
- The quality revolution is a decade old. This first, in-depth study of the companies that have attempted large-scale improvement efforts reveals what works and what doesn't with regards to Total Quality Management. Companies profiled include Hewlett-Packard, Ford Motor Company, IBM, and Florida Power and Light. Line drawings.