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Up your service! : great ideas : tools, tips and proven techniques to lift your service higher
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Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what’s beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers—and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)
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Up your service! : great ideas : tools, tips and proven techniques to lift your service higher, Ron Kaufman
- Language
- Released
- 2005
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- Up your service! : great ideas : tools, tips and proven techniques to lift your service higher
- Language
- English
- Authors
- Ron Kaufman
- Publisher
- Ron Kaufman
- Released
- 2005
- Format
- Paperback
- Pages
- 262
- ISBN10
- 9810529384
- ISBN13
- 9789810529383
- Series
- Rating
- 3.15 out of 5
- Description
- Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what’s beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers—and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)