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More about the book
This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.
Book purchase
IT Service Management. An Introduction, Various authors
- Language
- Released
- 2002,
- Book condition
- Good
- Price
- €5.49
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