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Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
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Managing Quality, Desmond Bell, Philip McBride, George Wilson
- Inscriptions / underlining
- Withdrawn from library
- Major tear
- Language
- Released
- 2011
- product-detail.submit-box.info.binding
- (Paperback),
- Book condition
- Damaged
- Price
- €13.00
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