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Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.
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Tricky Business Letters, Gordon R. Wainwright
- Language
- Released
- 1993
- product-detail.submit-box.info.binding
- (Hardcover)
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- Title
- Tricky Business Letters
- Subtitle
- Persuasive Tactics on Paper
- Language
- English
- Authors
- Gordon R. Wainwright
- Publisher
- Pearson Professional Education
- Released
- 1993
- Format
- Hardcover
- ISBN10
- 0273604074
- ISBN13
- 9780273604075
- Series
- Rating
- 5 out of 5
- Description
- Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.