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OSS Essentials

Support System Solutions for Service Providers

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A guide to mastering one of the most strategically critical aspects of any telecommunications, ISP, or ASP businessOperational Support Systems (OSS) refers to the technical infrastructure that enables telecommunications companies, ISPs, ASPs, and CLECs to provide services directly to customers. In this important book, author Kornel Terplan draws upon his 25 years of experience as a top global telecommunications consultant to provide telecom operations managers and developers with the expert information and guidance they need to make strategic decisions about OSS in their companies. He reviews protocols and technology for service support, explores best practices for service development and provisioning, and provides expert guidance on tools and human resources for the technical service provider. Throughout, Terplan's approach to teaching OSS principles and practices is to present a real business problem and then walk you through the best solution.

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OSS Essentials, Kornel Terplan

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Released
2001
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Title
OSS Essentials
Subtitle
Support System Solutions for Service Providers
Language
English
Publisher
Wiley
Released
2001
Format
Paperback
Pages
610
ISBN10
0471392405
ISBN13
9780471392408
Series
Rating
3 out of 5
Description
A guide to mastering one of the most strategically critical aspects of any telecommunications, ISP, or ASP businessOperational Support Systems (OSS) refers to the technical infrastructure that enables telecommunications companies, ISPs, ASPs, and CLECs to provide services directly to customers. In this important book, author Kornel Terplan draws upon his 25 years of experience as a top global telecommunications consultant to provide telecom operations managers and developers with the expert information and guidance they need to make strategic decisions about OSS in their companies. He reviews protocols and technology for service support, explores best practices for service development and provisioning, and provides expert guidance on tools and human resources for the technical service provider. Throughout, Terplan's approach to teaching OSS principles and practices is to present a real business problem and then walk you through the best solution.