Sold out
The Ultimate CRM Handbook
Strategies and Concepts for Building Enduring Customer Loyalty and Profitability
Authors
Book rating
More about the book
Presents strategies for creating long-lasting, profitable customer relationships. Among different chapters, leaders from Accenture, share insights and hands-on experiences that helps you achieve capabilities for sales, service, and marketing that please customers, satisfy shareholders, and deliver a measurable return on investment.
Book purchase
The Ultimate CRM Handbook, John G. Freeland
- Language
- Released
- 2002
- product-detail.submit-box.info.binding
- (Hardcover)
We’ll email you as soon as we track it down.
Payment methods
We’re missing your review here.
- Title
- The Ultimate CRM Handbook
- Subtitle
- Strategies and Concepts for Building Enduring Customer Loyalty and Profitability
- Language
- English
- Authors
- John G. Freeland
- Publisher
- McGraw-Hill
- Released
- 2002
- Format
- Hardcover
- Pages
- 304
- ISBN10
- 0071409351
- ISBN13
- 9780071409353
- Series
- Rating
- 3.2 out of 5
- Description
- Presents strategies for creating long-lasting, profitable customer relationships. Among different chapters, leaders from Accenture, share insights and hands-on experiences that helps you achieve capabilities for sales, service, and marketing that please customers, satisfy shareholders, and deliver a measurable return on investment.