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Shows how to use measurement to produce better company performance, discusses benchmarking, market analysis, surveys, and focus groups, and stresses emphasis on the customer, improved processes, cost reduction, and planning
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Vital Signs, Steven M. Hronec, Arthur Andersen & Co.
- Language
- Released
- 1993
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- Title
- Vital Signs
- Subtitle
- Using Quality, Time, and Cost Performance Measurements to Chart Your Company's Future
- Language
- English
- Publisher
- Amacom Books
- Released
- 1993
- Pages
- 247
- ISBN10
- 0814450733
- ISBN13
- 9780814450734
- Series
- Rating
- 5 out of 5
- Description
- Shows how to use measurement to produce better company performance, discusses benchmarking, market analysis, surveys, and focus groups, and stresses emphasis on the customer, improved processes, cost reduction, and planning