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Service Strategy Book
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A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.
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Service Strategy Book, Office of Government Commerce, Majid Iqbal, Great Britain. Office of Government Commerce, Michael Nieves
- Language
- Released
- 2007
- Binding
- (Paperback),
- Book condition
- Good
- Price
- €4.09
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2.9
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- Title
- Service Strategy Book
- Language
- English
- Authors
- Office of Government Commerce, Majid Iqbal, Great Britain. Office of Government Commerce, Michael Nieves
- Publisher
- The Stationery Office
- Released
- 2007
- Format
- Paperback
- Pages
- 276
- ISBN10
- 0113310455
- ISBN13
- 9780113310456
- Series
- Tags
- Business
- Rating
- 2.9 out of 5
- Description
- A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.