You'll get the exact copy in the photo
Parameters
- 158 pages
- 6 hours of reading
More about the book
This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis' experiences, the book includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line.
Book purchase
Beyond "Hello", Jeannie Yee Davis, Pat Landaker
- Language
- Released
- 1999
- product-detail.submit-box.info.binding
- (Paperback),
- Book condition
- Damaged
- Price
- €4.45
Payment methods
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- Title
- Beyond "Hello"
- Subtitle
- A Practical Guide for Excellent Telephone Communication and Quality Customer Service
- Language
- English
- Authors
- Jeannie Yee Davis, Pat Landaker
- Publisher
- Now Hear This Inc
- Released
- 1999
- Format
- Paperback
- Pages
- 158
- ISBN10
- 0944918042
- ISBN13
- 9780944918043
- Series
- Description
- This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis' experiences, the book includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line.