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Parameters
- 195 pages
- 7 hours of reading
More about the book
Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty.
Book purchase
What Customers Really Want, Scott McKain
- Language
- Released
- 2006
- Binding
- (Paperback),
- Book condition
- Damaged
- Price
- €9.99
Payment methods
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- Title
- What Customers Really Want
- Subtitle
- How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave
- Language
- English
- Authors
- Scott McKain
- Publisher
- Thomas Nelson Inc
- Released
- 2006
- Format
- Paperback
- Pages
- 195
- ISBN10
- 0785288368
- ISBN13
- 9780785288367
- Series
- Description
- Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty.