The book is currently out of stock
More about the book
"Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!
Book purchase
Customer-Focused Quality, Richard Hinton Thomas
- Language
- Released
- 1993
- Binding
- (Hardcover)
We’ll email you as soon as we track it down.
Payment methods
No one has rated yet.
- Title
- Customer-Focused Quality
- Subtitle
- What to Do on Monday Morning
- Language
- English
- Authors
- Richard Hinton Thomas
- Publisher
- Prentice Hall Direct
- Released
- 1993
- Format
- Hardcover
- Pages
- 273
- ISBN10
- 013189630X
- ISBN13
- 9780131896307
- Series
- Tags
- USA
- Description
- "Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!