OS X Support Essentials 10.11
- 914 pages
- 32 hours of reading




Supporting and Troubleshooting OS X Yosemite
This official curriculum serves as a comprehensive guide for the Apple Yosemite 101: OS X Support Essentials 10.10 course and prepares readers for the Apple Certified Support Professional (ACSP) 10.10 certification. It is an essential resource for anyone involved in supporting, troubleshooting, or optimizing OS X Yosemite. As part of the Apple Pro Training series, it is the only Apple-certified book available. Targeted at support technicians, help desk specialists, and dedicated Mac users, this guide delves into the Yosemite operating system. It offers detailed, step-by-step instructions on installing and configuring Yosemite, managing networks, and system administration. Readers will learn to set up users, configure system preferences, manage security and permissions, and utilize diagnostic and repair tools, all while preparing for the ACSP certification. The content includes updated system utilities and new features of OS X Yosemite, along with authoritative explanations of underlying technologies and practical troubleshooting. Focused lessons guide readers through real-world tasks, and downloadable lesson files and bonus materials include review questions to help reinforce learning and prepare for the certification exam.
The only Apple-certified book on OS X Mountain Lion, this revised best-seller will take you deep inside the latest big-cat operating system-covering everything from installation and configuration, customizing the operating system, supporting applications, setting up peripherals, and more. Whether you're a support technician or simply an ardent Mac user, you'll quickly learn and master the new features in OS X Mountain Lion. Following the learning objectives of the Apple Certified Support Professional exam, this self-paced book is a perfect guide for Apple's training and a first-rate primer for computer support personnel who need to troubleshoot and optimize OS X Mountain Lion as part of their jobs. Step-by-step exercises reinforce the concepts taught through practical application. Chapter review sections and quizzes summarize and reinforce acquired knowledge. The Apple Pro Training Series serves as both a self-paced learning tool and the official curriculum for OS X Mountain Lion and OS X Mountain Lion Server certification programs.
Dieser vollständig auf Snow Leopard aktualisierte und von Apple zertifizierte Praxisleitfaden ist nicht nur die offizielle Begleitlektüre zu Apples Mac OS X Support Essentials v10.6-Zertifizierungskurs, sondern auch erste Wahl für Mac OS X-Administratoren, -Support-Anbieter und -Poweruser. Schritt für Schritt und mit Hilfe ausführlicher Beschreibungen machen Sie sich mit Mac OS X 10.6 vertraut - von der Installation und Konfiguration bis zur Administration Ihres Systems und der Bereitstellung von Netzwerkdiensten. Ob Sie ein Mac OS X-basiertes Netzwerk für einen Arbeitsraum oder für eine ganze IT-Abteilung betreuen - mit diesem Buch lernen Sie, wie Sie Benutzer anlegen, Zugriffsrechte vergeben, Mac OS X anpassen, Diagnose- und Reparatur-Werkzeuge einsetzen, Peripheriegeräte verwalten und vieles andere mehr.