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Tony Cram

    Vítězný tah: Jak dosáhnout prvotřídní úrovně služeb zákazníkům
    The Finishing Touch. How To Build Worldclass Customer Service
    The King’s Daughters
    Smarter pricing : how to capture more value in your market
    • 2024

      It is the year 1663 and after an unhappy childhood and a long spell in a French orphanage, sisters Marguerite and Marie leave for a new life in Quebec.

      The King’s Daughters
    • 2006

      The most neglected element of the marketing mix can have an unrivalled impact on the bottom line. Smarter Pricinghelps managers make more intelligent pricing decisions, implement pricing strategies and structures more effectively in the market and capture more value for their business. At no time has effective pricing been more significant. Buyers are getting stronger, markets more transparent, and manufacturers in new powerhouses such as China, are becoming more and more competitive. Recent McKinsey survey of 2500 companies calculated that a 1% increase in price improves operating profit by 11.1%. Smarter Pricing is a good, hands-on book on pricing for practising managers, providing a developed mix of techniques through international examples from a range of sectors that bring pricing theory into a real-world context. Smarter Pricing joins the developing suite of FTPH books offering executives focused and practical advice on decisive business challenges. Smarter Pricingis a fast and focused companion to practical price management, for executives and marketers in every sector.

      Smarter pricing : how to capture more value in your market