Herbert S. Kindler Book order (chronological)

The critical skills taught in this book will help you find working solutions for complicated problems, determine how much risk is acceptable in a situation, learn a process for moving from decision to action, and handle risk with more awareness, skill, and confidence.

Step into a disagreement with the confidence that it will get resolved. The handy tips in this course help you diagnose conflict, prepare strategies to resolve it, and implement productive solutions. Handle conflict with more skill and confidence. Identify and resolve disagreement before it gets out of control. Learn the nine key approaches to managing disagreement. Learning Objectives: To present basic principles of managing conflict. To point out inappropriate procedures in managing disagreement. To point out strategies that may work in managing disagreement.