This textbook offers a clear introduction to essential operations management principles, focusing on directing, designing, delivering, and developing operations. It includes updated content, real-life examples, and a new section on responsible operations, making it a valuable resource for undergraduates and postgraduates alike.
Alistair Brandon-Jones Book order (chronological)




Operations and Process Management
Principles and Practice for Strategic Impact - Fourth Edition
- 576 pages
- 21 hours of reading
Revised edition of: Operations and process management / Nigel Slack ... [et al.].
Operations management is important, it is exciting, and it is challenging. It is concerned with creating the products and services upon which we all depend and creating products and services is the very reason for any organization's existence, whether that organization be large or small, manufacturing or service, for profit or not for profit. Operations management is also at the centre of so many of the changes affecting the business world - changes in customer preference, changes in supply networks brought about by internet-based technologies, and changes in the extent of environmental responsibility that we expect from companies. This revised and fully updated edition of Operations Management continues to provide a clear, well-structured and comprehensive treatment of the subject, balancing a logical approach with the insights that come from operations practice around the world. New edition features: Greater emphasis on the important topics in current operations practice, such as Supply Chain Management, Internet-based technology, Process design, and Enterprise Resources Planning (ERP) A Glossary that provides brief explanations of the key terms used in the book An updated set of
This A-Z guide explains the key concepts and institutions linked to the European Union, along with brief biographies of the leading figures related to the foundation and development of the EU. This will allow students to link some of the theoretical concepts with the people who introduced them.The book is useful in discerning between the British and European Parliaments - students often confuse many of the concepts of the EU with those of the British Government, and the definitions in this Glossary will demonstrate that the bodies have differing roles to play in many aspects of their existence.