This textbook offers a clear introduction to essential operations management principles, focusing on directing, designing, delivering, and developing operations. It includes updated content, real-life examples, and a new section on responsible operations, making it a valuable resource for undergraduates and postgraduates alike.
Everyone manages processes, making each individual an operations manager. This text integrates services and manufacturing operations more comprehensively than any previous Operations Management textbook, making it particularly suitable for an MBA audience from diverse organizational backgrounds. It contextualizes operations management and emphasizes process management, highlighting the prevalence of processes beyond traditional operational areas. Written by leading authors, this comprehensive text demonstrates the relevance and excitement of Operations Management in both business and everyday life. A diagnostic approach equips readers with essential questions to assess and enhance their company's operations. The book includes real-world cases that provide insights into managing operations, while interactive cases allow readers to engage in decision-making processes to tackle operational challenges. A balanced mix of service and manufacturing examples fosters a practical understanding of the material. Additionally, an interactive study guide with videos, animated diagrams, and Excel spreadsheets offers further practical guidance on key concepts. This resource is ideal for students enrolled in practically-oriented MBA, executive MBA, or executive courses in Operations and Process Management.
This package includes a physical copy of Operations Management, 7e as well as access to the eText and MyOMLab. Operations management is important, exciting, challenging ... and everywhere you look! - Important, because it enables organisations to provide services and products that we all need - Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology - Challenging, because solutions must be must be financially sound, resource- efficient, as well as environmentally and socially responsible - And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations. 'Operations Management' focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Medecins Sans Frontieres, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more. Join over 10 million students benefiting from Pearson MyLabs. This package comes with MyOMLab, an online homework and tutorial system designed to test and build your understanding. MyOMLab provides a personalised approach, with instant feedback and numerous additional resources to support your learning.
Operations management is important, it is exciting, and it is challenging. It is concerned with creating the products and services upon which we all depend and creating products and services is the very reason for any organization's existence, whether that organization be large or small, manufacturing or service, for profit or not for profit. Operations management is also at the centre of so many of the changes affecting the business world - changes in customer preference, changes in supply networks brought about by internet-based technologies, and changes in the extent of environmental responsibility that we expect from companies. This revised and fully updated edition of Operations Management continues to provide a clear, well-structured and comprehensive treatment of the subject, balancing a logical approach with the insights that come from operations practice around the world. New edition features: Greater emphasis on the important topics in current operations practice, such as Supply Chain Management, Internet-based technology, Process design, and Enterprise Resources Planning (ERP) A Glossary that provides brief explanations of the key terms used in the book An updated set of
This A-Z guide explains the key concepts and institutions linked to the European Union, along with brief biographies of the leading figures related to the foundation and development of the EU. This will allow students to link some of the theoretical concepts with the people who introduced them.The book is useful in discerning between the British and European Parliaments - students often confuse many of the concepts of the EU with those of the British Government, and the definitions in this Glossary will demonstrate that the bodies have differing roles to play in many aspects of their existence.