Open University Book order (chronological)

This book begins by covering a range of quality methods and approaches (including TQM, ISO 9000, the Excellence Model and six sigma) to problem solving and improvement. It also includes a range of systems approaches (the hard systems method, SSM and the systems failures method). It then progresses to look at the context in which problem solving and improvement are undertaken. It also studies the factors that need to be managed to secure commitment, encourage team working, devise effective and sustainable solutions, and achieve successful implementation.

Place and The Arts Past and Present AA100 [Paperback] The Open University

Creative Management and Development has been updated with newly commissioned and leading edge chapters on intuitive cognition, complexity, emotion, team innovation, development, and well-being. The textbook retains seminal papers on creativity, perception, style, culture, and sustainable development. The contributors to this textbook represent a broad spectrum of perspectives from among the most distinguished names in the field. They give a clear overview of the topics discussed while explaining their practical implications. This textbook is published as a Course Reader for The Open University Course Creativity, Innovation and Change (B822) but will engage and challenge students interested in creative ways of managing, different approaches to developing creativity in organizations and creative leadership.