Stationery Office Books

Cyclecraft is the complete guide to safe and enjoyable cycling for adults and children, whether they're learners, improvers or experienced riders. Fully updated with more photos, illustrations and practical advice than ever before, this new edition of the classic cycling manual builds confidence and enjoyment step-by-step. Clear and concise explanations walk through the basics of riding well, before exploring more advanced techniques such as cycling safely on busy roads. The relevant content of Cyclecraft is also aligned with Bikeability, making it perfect for learner cyclists at level 1, 2 and 3 of the course.

ITIL(R) Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL(R) 4 Foundation syllabus.

Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.

Designed to help students pass the ITIL(R) 4 Direct, Plan and Improve module. It provides students with the information they need to pass the exam, and help them become a successful practitioner.

The ONLY OFFICIAL question-and-answer book for the Life in the UK test. Life in the United Kingdom: Official Practice Questions and Answers is an essential study aid to help you pass the Life in the UK test first time. To help you prepare for your Life in the UK test and become a citizen or permanent resident of the UK, this question-and-answer book will test your knowledge of the official handbook, Life in the UK: A Guide for New Residents (3rd edition).Inside this book you will find:(i) Sample practice tests containing 24 questions each - just like the real official test;(ii) More than 400 questions based on the official handbook;(iii) Explanations for the answers to each question and references to pages within the official handbook to provide a complete learning experience; (iv) Important information about the Life in the UK test, and advice on how to prepare for your test