Mike Leibling Book order

Working With the Enemy aims to help anyone who is dealing with conflict at work. It includes10 essential survival strategies, descriptions of the 15 toughest types of enemy and tips on how to transform your enemy situation.

The new edition of "How People Tick" is a practical guide to more than 50 types of difficult people, including angry people, blamers, and gossips. Leibling describes each difficult situation, analyzes how it arises, and suggests strategies for dealing with the problem.