Rolf-Ulrich Kaiser Book order

Empirical and theoretical evidence on the German service sector is inversely related to its growing overall importance for the entire economy. This monograph offers a comprehensive theory-based econometric treatment of three important and severely understudied issues related to services: innovative activity, the effects of innovation on the demand for labour, and the performance of newly founded firms. In addition, the book contains detailed descriptive statistics on innovative activity, skill mix as well as on growth and current economic importance. It offers researchers, policy makers, and practitioners a unique opportunity to gain knowledge on the new German service economy.

The book is a real life-oriented, professional guide to developing a Management Information System (MIS). The book is professional in the sense that it adresses an MIS that encompasses all the hierarchical decisions-making levels within a corporation, and it emphasizes reliable, understandable and transparent information. The most important demand of an MIS is an easy-to-use-system interface, which needs to be coupled with an information infrastructure that takes marked conditions and the company´s particular business invironment into account. The use of a modular and flexible system architecture is designed to maximize the system´s benefits to cost ratio. In addition to SAP-EIS, the book details how to use the inSight program (from the Duesseldorf-based company arcplan) to optimize system performance.