S. Walden Books

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share. Inhaltsverzeichnis Emerging Trends in Customer Experience The Brain in the Customer Experience Neuro-Business Models Practical Neuro-Experience for Today The Future of Neuro-Experience The New Field of Experience Psychology and Its Application The Core Principles and Benefits How To Change Your Organization Over the Next Few Years...The Seeds of Revolution Embracing the Revolution Through Building Trust How To Join the Revolution

Unbalanced Symmetry is a deliberation of a poet's mind and inner emotions toward past, potential, and rekindled relationships, but mainly the relationships that are impossible to both have and let go. Each piece has its own significance to a life wherein it has changed or improved the woman she has become today. Shermaine allows her readers to fully understand her on another level with life experiences and feelings she struggles expressing versus the perceptions people have toward her on a daily basis. As you continue to get more in depth with each reading, you will begin to see Shermaine's motive as she concedes you to learn and absorb the different aspects of pain and its attributes.