The freedom to make more rules -- Free markets in theory; intensive managerial control in practice -- The Macro: Sell out and pull out -- The Meso: Mistrust and monitor -- The Micro: Audit and cash in -- How governments missed this -- A retreat into rules.
Professor Sidney Dekker Book order (chronological)
Sidney W. A. Dekker is a distinguished scholar specializing in human factors and system safety theory. His work delves into the intricacies of complexity and systems thinking, particularly within safety contexts. Dekker's research critically examines why humans err, how systems respond to failures, and how to engineer more resilient and safer environments. His approach uniquely blends profound theoretical insights with practical, real-world experience.
This latest edition of The Field Guide to Understanding 'Human Error ' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work.
Increased concern for patient safety has elevated the issue on the agendas of practitioners, hospitals, and governments. The diverse risks to patients are compounded by the complexity of the healthcare system, yet discussions often remain oversimplified. Written from a scientific, human factors perspective, this work presents a method to clarify the discourse and guide improvements. While many believe that safety primarily rests with those directly providing care, the human factors approach emphasizes that responsibility cannot be solely assigned to frontline practitioners. Instead, it advocates for interventions that enhance safety by examining the entire system. This includes device design, teamwork and coordination among practitioners, communication across hierarchical and gender lines, individual cognitive processes, and the broader organizational, economic, and political contexts. The comprehensive nature of the human factors approach underscores the absence of simple solutions to patient safety challenges. This user-friendly introduction takes the complexity of healthcare seriously, avoiding oversimplification while providing substantial guidance to navigate these intricate issues in all their nuance.