Learn the art of Overcoming customer objections and hostile customer management. The author shares his proven sales approach to sales leaders and customer service professionals.
Steven Shaw Book order
- 2022
- 2006
Turning the Tables
- 216 pages
- 8 hours of reading
In "Turning the Tables," award-winning food critic Steven A. Shaw shares his insider knowledge of the restaurant industry, blending humor and style. He explores the intricate workings of professional kitchens and dining rooms, offering a unique perspective from high-end cuisine to casual eateries, celebrating the culinary world.
- 2003
San Bernardino Fire Department
- 130 pages
- 5 hours of reading
The history of the San Bernardino Fire Department traces its evolution from a modest beginning in 1865 with minimal equipment to its current status as a vital community service. Following the establishment of its first fire company, which was disbanded after a short time, the department reformed in response to devastating fires in 1878. As the city grew throughout the 20th century, the fire department adapted by incorporating modern technology while maintaining its commitment to serving the community effectively.