Sharon Armstrong Books

No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation--but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become and the less likely you will feel like fleeing from a difficult situation. The Conflict Resolution Phrase Book is a great resource that everyone should have at their fingertips to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a difficult conversation. How to find and craft language to start a conversation. The right words for you to positively influence the situation. The Conflict Resolution Phrase Book is a natural complement to the authors' previous best-seller, The Essential Workplace Conflict Handbook.

The ultimate guide to human resources challenges, issues, emerging trends, and best practices by two of the most seasoned and respected HR professionals. The Big Book of HR, 10th Anniversary Edition includes this up-to-date information: Flexibility and work, Selection, engagement, and retention of the best talent, Diversity, equity, and inclusion initiatives, Technology for today's digital workplace, Benefits that meet the needs of a multigenerational workforce, Microlearning and other employee development strategies, Respectful workplaces and harassment preventions Book jacket.

"Templates, checklists, and sample forms ... can be easily adapted by any organization"--Cover.

Strategic HR -- Talent acquisition -- Onboarding -- Talent development -- Performance management -- Benefits / by Michael Strand -- Compensation / by Michael Strand -- Employee relations -- Legal considerations / by Paul Mickey -- Managing a diverse workforce -- Technology -- Today's workplace challenges.

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions: What's changing in the workplace and the workforce today? Are the right issues being addressed? How can we create more options to solve conflicts? What's my conflict style, and why is it important? How should I set and manage expectations? What happens when disruptive behavior gets out of control? Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.

Whether you are a newly promoted manager, a seasoned business owner, or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. The Essential HR Handbook is a quick-reference guide that sheds light on the issues that keep managers up at night. It is filled with information, tools, tips, checklists, and road maps to guide managers and HR professionals through the maze of people and legal issues, from recruiting and retaining the best employees to terminating poor performers.With this book, You'll learn how to effectively and Individually manage each employee, starting on his or her first day.Manage a multi-generational workforce.Appraise job performance.Coach and counsel.Provide equitable pay, benefits, and total rewards strategies.Identify legal pitfalls and stay out of court.The Essential HR Handbook is the one HR guide every manager needs on his or her desk!

Emily, abandoned by her family, embarks on a journey of self-discovery in a town that prides itself on its close-knit community. As she navigates her new life, she learns the meaning of belonging and the importance of chosen family. The town's slogan, "We aren't just a town. We're a family," becomes a guiding principle for her as she forges new connections and uncovers the secrets that bind the residents together. Through challenges and heartwarming moments, Emily finds hope and acceptance in unexpected places.

Set in the small town of Mountain Grove, Virginia, the story follows Emily Parks, a girl grappling with her troubled family life, including an alcoholic mother and an absentee father. As she navigates school challenges, the supportive townspeople offer her the love and guidance she has longed for. When her parents abandon her, Emily devises an unexpected plan that surprises the entire community, showcasing her resilience and determination to forge a better future for herself.