Nigel May Barlow Book order (chronological)

This book will protect your audiences from the following disorders: · Death by PowerPoint · Tedium · Compulsive fidgeting · Losing-the-Will-to-Live Syndrome Nearly all of us have to pitch or present our ideas, whether in a formal setting like a theatre, at a company conference, in a classroom or even selling a concept one-to-one to our boss. In Rock your Presentation, Nigel Barlow, a professional keynote speaker and creative coach to many of the world's most famous organisations, gives you inspiring insights and practical techniques to 'rock up' your presentation or speech. Many of these tips come from exploring what makes great music so moving and impactful, and are easy to apply to make your own talks more dynamic and memorable. Try changing your key for different emotional impact; come up with a stronger chorus and an exciting climax; create your speaker's rider; be a protest singer to unleash your passion; and learn when and how to go unplugged to touch your audience. Whether you want to create a whole new presentation or tune up a tired old one, Rock Your Presentation will give you plenty of fresh ideas.

Hay muchos estereotipos sobre la creatividad, a menudo confinada al arte, la ciencia, la publicidad o a las mentes de los grandes genios. Sin embargo, para incrementar nuestra creatividad es suficiente con abrir la mente a nuevas posibilidades de la vida cotidiana y despertar la curiosidad que quedó dormida al salir de la infancia. Es lo que hace un re-thinker: alguien capaz de descubrir soluciones alternativas a viejos problemas, que responde ?y por qué no?? antes que ?sí, pero? y que tiene la valentía necesaria para poner en práctica nuevas ideas. re-think aporta sorprendentes sugerencias para renovar cualquier ámbito de nuestra vida, ya sea las relaciones personales o la carrera profesional. Asimismo, describe cuales son los re-think o replanteamientos más importantes que se avecinan: ?...el más importante re-think del siglo XXI no se producirá en el campo de las tecnologías, sean cuales sean las invenciones que hagamos. Se producirán del estudio y experiencia de las infinitas posibilidades latentes en nuestra propia conciencia?.

The last two decades have seen the rise of the service economy, where image and customer perceptions are crucially important in building a successful business. Nigel Barlow draws on two decades of experience in 20 countries to argue that the age of service has failed to deliver on its promises. He goes far beyond the standard business-speak cliches of customer service to show why merely satisfying customers is not enough. He explores with original examples and firsthand experinces why service so often falls short of customer expectations, and shows how to think and act to create legendary service in the reader’s own organization.