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In this groundbreaking book, Lyle and Schmidt highlight the significant benefits IT organizations can realize by adopting a more centralized integration approach, gaining efficiencies and cost savings that ultimately can translate into a corporate competitive differentiator. Describing the various "flavors" of an ICC that can be adopted by companies depending on their needs, Lyle and Schmidt then lay out a best-practices approach to implementing a centralized integration model—from assigning the right people, to determining processes and selecting the best technology. This is a must-read book for any IT organization seeking to maximize their IT investments for business advantage.