The narrative follows four young men from South Africa during the Apartheid era, highlighting their journeys from obscurity to fame. The story intricately weaves in the lives of the women connected to them, exploring themes of mixed-race marriage, love, and deception. Set against a backdrop of significant political and social upheaval, the book delves into the complexities of identity and relationships in a divided society.
Focusing on practical management strategies, this best-selling guide provides hoteliers with essential tips to enhance their operations. It covers a range of topics, including customer service, staff management, and marketing techniques, aimed at improving the overall guest experience and boosting business success. Venison's insights are designed to help hotel managers navigate the industry's challenges effectively.
Drawing from fifty years of experience across three continents, Peter Venison recounts his thrilling adventures in the world of international hospitality. His narrative offers insights into the challenges and triumphs faced in the hotel industry, highlighting unique cultural encounters and the dynamic nature of global travel. Through engaging anecdotes, readers are invited to explore the diverse landscapes and vibrant stories that have shaped his remarkable career.
Twenty-two years ago, author Peter Venison's Hotel Management became a best seller in the hotel and tourism industry, labeled a "must read" on the curriculum of every hotel school, and landed on the bookshelf of every hotel manager. Despite many requests for a follow-up volume, Venison declined, on the basis that he had nothing new to say. Now he does. Holed up for several weeks in five star hotels while concluding a complicated business deal, Venison realized that the standards offered by the industry still fall short of perfection. As a result, he has put pen to paper to produce this handy catalogue of suggestions to hoteliers, based upon his considerable personal experience as a hotelier and perpetual hotel guest. 100 Tips for Hoteliers guides you from the inception of a hotel to its opening and operation, offering practical tips for each stage of the journey. It should prove equally useful to hotel school students as a checklist of what they can expect, and also to practicing hotel managers as a reminder of their responsibilities. Proceeds from the sale of 100 Tips for Hoteliers will be donated to the Duke of Edinburgh Cup charity.