Sharon Jordan Evans Book order (chronological)

Stay interviews prevent exit interviews! You can’t afford to lose them. They’re your stars and your solid citizens. You wonder if they’re happy in your organization—and what might keep them there. To find out, you could: A. Conduct a survey—then try to guess who said what. B. Take note of their latest tattoos. Is your company logo among them? C. Ask, “What will keep you here?” The correct answer is C. It’s the opening line of a great stay interview, and it could make the difference between keeping and losing your best people. Worried that your talented people will want things you can’t deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don’t have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.

With every employee who walks out the door costing up to 200 percent of their annual salary to replace, retention is one of the most important issues facing business today. This bestseller gives everyone from CEO to front-line supervisor solutions for keeping the employees they simply cant afford to lose. The authors show that what employees really want, even more than bigger salaries, are meaningful work, opportunities for growth, excellent bosses, and a sense of connection to the company. This thoroughly updated and revised edition includes a new managers troubleshooting guide with 26 strategies that can be used at every level and a chapter on saying thank-you in the workplace.

"Regardless of economic ups and downs, your best people have choices about where and for whom they work ... There are easy-to-implement, inexpensive, research-based strategies you can use to keep your talented people engaged and on your team." - preface.