Hidden Champions of the Twenty-First Century

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Chapter 5 discusses the importance of close customer relations, identifying customer requirements, and understanding dependence on customers along with associated risks. It emphasizes achieving closeness to customers and outlines the product and service spectrum. Chapter 6 delves into innovation, defining its meaning, exploring high levels of innovativeness, and examining the driving forces and origins of innovations. It highlights leadership and organizational aspects that foster innovation. Chapter 7 focuses on competition, analyzing competitive structures, advantages, and sustainability, while addressing the concept of competitive superiority and the costs associated with maintaining a competitive edge. Chapter 8 covers financing, organization, and the business environment, discussing the organization of the value chain and the role of entrepreneurial clusters. Chapter 9 centers on employees, touching on job creation, corporate culture, qualifications, creativity, and recruitment strategies. Finally, Chapter 10 examines leadership structures, the significance of leadership continuity, and the roles of powerful women and internationalization in management. It also explores various leadership styles and management succession. Chapter 11 concludes with an audit and strategy development for hidden champions, defining strategy, assessing hidden champions, and outlining strategies for value propositions and implementation.