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Production and operations management : total quality and responsiveness

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This text stresses the need for businesses to implement strategically the principles of quality management and fast response in order to compete in the global marketplace. It includes coverage of state-of-the-art topics such as continuous improvement and quality management, and strategic competitive advantage in the global marketplace.

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Production and operations management : total quality and responsiveness, Hamid Noori, Russell W. Radford

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1995
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