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More about the book
Focusing on the design and implementation of a post-sales service program, this guide emphasizes the importance of proactively meeting customer needs in a personalized manner. It covers strategies to create a future-proof service approach, making it essential for businesses looking to enhance customer satisfaction and loyalty in a rapidly evolving market.
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The New Customer Experience Management, Ivaylo Yorgov
- Language
- Released
- 2022
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- (Hardcover)
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