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Parameters
- 327 pages
- 12 hours of reading
More about the book
In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public- contact workers: flight attendants and bill collectors.
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The Managed Heart, Arlie Russell Hochschild
- Language
- Released
- 2012
- product-detail.submit-box.info.binding
- (Paperback)
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