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Exploring the practices of the world's leading companies, this book delves into their exceptional customer service strategies that balance meeting diverse customer needs with maintaining profitability. It offers actionable insights and adaptable techniques to help businesses enhance their service quality, ensuring they can replicate the success of these top organizations.
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Best Practices, Robert Hiebeler, Thomas B. Kelly, Charles Ketteman
- Language
- Released
- 2000
- product-detail.submit-box.info.binding
- (Paperback)
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- Title
- Best Practices
- Subtitle
- Building Your Business with Customer-Focused Solutions
- Language
- English
- Publisher
- Touchstone
- Released
- 2000
- Format
- Paperback
- Pages
- 244
- ISBN13
- 9780684848044
- Series
- Rating
- 3.35 out of 5
- Description
- Exploring the practices of the world's leading companies, this book delves into their exceptional customer service strategies that balance meeting diverse customer needs with maintaining profitability. It offers actionable insights and adaptable techniques to help businesses enhance their service quality, ensuring they can replicate the success of these top organizations.