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Compares American and Japanese quality management, pinpoints weaknesses in American production, and argues for a more sophisticated understanding of quality which can improve the competitive position of U.S. companies
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Managing quality : the strategic and competitive Edge, David A. Garvin
- Language
- Released
- 1988
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- (Hardcover)
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- Title
- Managing quality : the strategic and competitive Edge
- Language
- English
- Authors
- David A. Garvin
- Publisher
- Free Press
- Released
- 1988
- Format
- Hardcover
- ISBN10
- 0029113806
- ISBN13
- 9780029113806
- Series
- Rating
- 4.35 out of 5
- Description
- Compares American and Japanese quality management, pinpoints weaknesses in American production, and argues for a more sophisticated understanding of quality which can improve the competitive position of U.S. companies