Compares American and Japanese quality management, pinpoints weaknesses in American production, and argues for a more sophisticated understanding of quality which can improve the competitive position of U.S. companies
David A. Garvin Books



Harvard Business Review on Teams That Succeed
- 208 pages
- 8 hours of reading
Managers at all levels strive to develop effective teams while avoiding the pitfalls so common in team management. This invaluable collection of articles explores teamwork from a variety of angles, including emotional intelligence, creativity, and decision making. Every reader will gain insight on how to create and manage teams that work efficiently, effectively, and collaboratively.
Harvard Business Review on Leading Through Change
- 178 pages
- 7 hours of reading
Seventy percent of all change initiatives fail. Yours won’t have to—when you apply the practices provided in HBR on Leading Through Change. In this vital new resource, today’s leading thinkers offer suggestions for articulating a compelling vision of an organization’s future, overcoming employee resistance to change, and surmounting other challenges that come with leading change.