The Modern Customer the PHANTOM

More about the book

Focusing on the evolving landscape of sales, this book provides insights into how businesses can adapt their strategies to meet shifting customer expectations during digital transformation and market volatility. It explores effective methods for addressing, winning, and retaining modern customers, who often remain elusive in the digital realm, referred to as the "PHANTOM." The guidance offered aims to equip companies with the tools necessary to thrive in an increasingly complex sales environment.