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- Title
- Best-practice-Prozesse im Handel
- Subtitle
- Customer Relationship Management und Supply Chain Management
- Language
- German
- Authors
- Joachim Zentes
- Publisher
- Dt. Fachverl.
- Released
- 2002
- Format
- Hardcover
- Pages
- 482
- ISBN10
- 387150811X
- ISBN13
- 9783871508110
- Series