In this classic book that launched the process improvement revolution, Geary A. Rummler and Alan P. Brache offer an expanded and updated set of practical, experience-based tools for managing organizations as systems and improving the processes that form a link between organization strategy and the individual. Through illustrative examples from such successful organizations as AT&T, GTE, Ford, and Motorola, Improving Performance provides a blueprint for managing change and enhancing organization and human performance.
Geary A. Rummler Books
Dr. Rummler was a pioneer in applying instructional and performance technologies to organizations, bringing extensive experience to the issue of organizational effectiveness. His work focused on strategic decision-making, the analysis and improvement of human performance, and business management. He served as a founding partner of several significant groups and labs dedicated to performance improvement, continuing his lifelong work on enhancing organizational performance within complex systems. His clients spanned leading companies across diverse industries and government agencies globally, underscoring his broad impact and expertise in organizational performance.
