Engaging children in healthier eating habits, this book combines creativity with vibrant illustrations. Anna Merrill's artwork, particularly her playful depiction of the "Candy Monster," enhances the imaginative experience, making healthy choices more appealing and fun for young readers.
A man wants to kill the Police Commissioner. But who is he? Can Steve Malone find the killer? He only has two days...
Focusing on skill development and motivation for frontline employees, this guide offers a practical coaching model that can be applied in various situations. The authors provide strategies to help readers effectively coach individuals, ensuring they are prepared to tackle new challenges confidently. By emphasizing real-world applications, the book equips leaders with the tools needed to enhance performance and adaptability within their teams.
Provides the fundamentals and concepts of good telephone service, and discusses how to handle irate customers, take meaningful messages, and screen calls